1 Who This Policy Covers
This Privacy Policy applies to all individuals who access or use the slvp platform at https://slvp.onl, including registered account holders and visitors who browse the site without registering. By using the platform, you acknowledge that you have read this policy and understand how your personal data is handled.
slvp serves players located in the Philippines. This policy is written in compliance with applicable Philippine data protection principles. If you are accessing the platform from outside the Philippines, please be aware that your data may be processed in accordance with Philippine law.
2 What Data We Collect
slvp collects personal data that falls into the following categories:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID details | Registration and KYC verification |
| Contact Data | Mobile number, email address | Registration; used for OTP and notifications |
| Financial Data | Payment method details (Philippine e-wallet or bank reference), transaction history in PHP | Deposit and withdrawal processing |
| Activity Data | Games played, bets placed, session durations | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system | Each platform session |
| Communications Data | Support messages, dispute submissions | When you contact slvp support |
We do not collect data that is not relevant to operating your account and providing the platform services. We do not store full credit card numbers. Deposit and withdrawal transactions are facilitated through approved Philippine payment channels.
3 How We Collect Your Data
Your data is collected through the following means:
- Direct submission: Information you provide during account registration, KYC document uploads, or when contacting support.
- Platform activity: Data generated automatically when you log in, play games, place bets, or complete transactions on slvp.
- Technical systems: IP address, device information, and browser data collected automatically when you access the platform.
- Cookies and similar technologies: Session data and usage patterns collected through cookies placed when you visit the site. See Section 7 for more detail.
slvp does not purchase personal data from third-party data suppliers. All data we hold about you originates from your own interactions with the platform.
4 How We Use Your Data
slvp uses personal data for the following purposes:
- Account management: Creating and maintaining your slvp account, verifying your identity during registration and KYC, and enabling secure login via OTP.
- Transaction processing: Handling PHP deposits and withdrawals through approved Philippine payment methods, and maintaining accurate transaction records.
- Platform delivery: Enabling access to all game categories — slots, live casino, sports betting, and others — and maintaining a personalised account experience.
- Security and fraud prevention: Monitoring account activity to detect unauthorised access, abuse, or fraudulent behaviour and taking action where identified.
- Customer support: Responding to your queries, resolving disputes, and processing any account-related requests you submit.
- Legal and compliance obligations: Retaining records as required under applicable law and responding to lawful requests from authorities.
- Responsible gaming: Using activity data to identify patterns consistent with problem gaming and, where appropriate, prompting access to responsible gaming resources.
slvp does not use your personal data for third-party advertising profiling or sell it to data aggregators.
5 Data Sharing and Disclosure
slvp does not sell your personal data. We may share it in the following limited circumstances:
- Payment processing partners: Your transaction data is shared with the payment providers handling PHP deposits and withdrawals, as necessary to complete those transactions.
- Identity verification services: KYC document data may be processed by third-party identity verification providers operating under confidentiality obligations.
- Legal obligations: If slvp is required by a court order, regulatory authority, or applicable law to disclose personal data, we will comply with that requirement and, where legally permitted, notify you.
- Platform operations: Technical service providers who support the operation of the platform (e.g., hosting, security services) may have limited access to data strictly necessary for their function, under contractual data protection obligations.
All third parties who process data on behalf of slvp are required to handle it securely and in accordance with applicable data protection requirements.
6 Data Security
slvp takes data security seriously. The following measures are in place to protect your personal information:
- SSL encryption: All data transmitted between your device and the slvp platform is encrypted using SSL/TLS protocols, preventing interception in transit.
- OTP verification: Login and sensitive account actions require one-time password confirmation to your registered Philippine mobile number, reducing the risk of unauthorised account access.
- Access controls: Internal access to player data is restricted to personnel who require it to perform their job functions, and is logged for audit purposes.
- Secure storage: Personal data held at rest is stored in secured systems with access controls and regular security review.
No digital system is completely immune to risk. slvp encourages all players to use a strong, unique password for their account and to never share login credentials with others. If you believe your account has been compromised, contact us immediately at [email protected].
7 Cookies and Tracking
slvp uses cookies and similar technologies to make the platform function correctly and to understand how it is being used. Cookies are small text files placed on your device when you visit the site.
The main types of cookies used on slvp include:
- Essential cookies: Required for the platform to function — including session management, login authentication, and security features. These cannot be disabled without breaking core platform functionality.
- Analytical cookies: Used to understand how players navigate and use the platform, so we can improve performance and usability. Data collected through analytical cookies is aggregated and not linked to individual identities for marketing purposes.
- Preference cookies: Store settings you have chosen, such as language or display preferences, so they persist between sessions.
You can manage cookie settings through your browser preferences. Note that disabling essential cookies will affect your ability to use the platform. slvp does not use cookies to serve third-party advertising.
8 Data Retention
slvp retains your personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by law. Specific retention periods include:
- Active account data: Retained for the duration of your account relationship with slvp and for a reasonable period thereafter to handle any post-closure queries or disputes.
- Transaction records: Financial transaction records in PHP are retained for the period required under applicable financial record-keeping obligations.
- KYC documents: Identity verification documents are retained for the period required to comply with anti-money laundering and know-your-customer obligations.
- Support communications: Records of support interactions are retained for a reasonable period to facilitate follow-up and dispute resolution.
When data is no longer required and no legal obligation requires its continued retention, slvp will securely delete or anonymise it.
9 Your Rights as a Player
As a user of the slvp platform, you have the following rights with respect to your personal data:
- Access: You may request a copy of the personal data slvp holds about you.
- Correction: You may request correction of inaccurate or incomplete data in your account.
- Deletion: You may request deletion of your personal data, subject to any legal retention obligations that require us to keep certain records.
- Restriction: In certain circumstances, you may request that we restrict processing of your data while a dispute or correction request is being handled.
- Objection: You may object to processing of your data where it is based on legitimate interests rather than legal obligation.
To exercise any of these rights, contact slvp support at [email protected]. We will respond to valid requests within a reasonable period. We may need to verify your identity before fulfilling a data access or deletion request.
10 Children and Minors
The slvp platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under 21. If we become aware that an account has been created by a minor, the account will be suspended and any associated data will be handled in accordance with applicable law.
If you have reason to believe that a person under 21 has registered on slvp, please contact us immediately at [email protected] so we can investigate and act accordingly.
11 Updates to This Policy
slvp may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable legal requirements. When material changes are made, we will notify registered players through the platform or by email to their registered address.
The date at the top of this page indicates when the policy was last reviewed. Continued use of the slvp platform following notification of an update constitutes acceptance of the revised policy.
We encourage you to review this page periodically to stay informed about how your data is handled.
12 How to Contact Us
For any privacy-related queries, requests to exercise your data rights, or concerns about how your personal data is being handled, please contact slvp directly:
- Email: [email protected]
- Platform FAQ: Visit our FAQ page for answers to common questions about accounts and data.
We aim to respond to all privacy-related enquiries within a reasonable timeframe. Providing us with your registered email address or account details when contacting us will help us locate your records and respond more efficiently.